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EroticaBiz How Sex Shaped the Internet Lewis Perdue EroticaBiz How Sex Shaped the Internet All Rights Reserved © 2002 by Lewis Perdue No part of this book may be reproduced or
transmitted in any form or by any means, graphic, electronic, or mechanical,
including photocopying, recording, taping, or by any information storage
retrieval system, without the permission in writing from the author. IdeaWorx 462 W. Napa St., Suite 201 Sonoma, CA 95476 www.ideaworx.com lperdue@ideaworx.com Published by arrangement with the Author First IdeaWorx Printing: October 2002 For more information on this book, visit
www.eroticabiz.com ISBN: 0-595-25612-0 (pbk) ISBN: 0-595-65212-3 (cloth) Printed in the United States of America Contents (Page numbers referenced to printed version) Preface ........................................................................................…..ix Introduction.......................................................................................1
CHAPTER 1 A Star is Porn
................................................……..…...9 CHAPTER 2 ePocrisy
..............................................……......….........27 CHAPTER 3 Sex: The Key
to Profitable Content .......…........……......61 CHAPTER 4 Product Sales
Affiliate Programs ....................……….....77 CHAPTER 5 Hardcore Gets
Softer .....................................…… …...85 CHAPTER 6 Spam, Scams
and Flim-Flams ...........................……......89 CHAPTER 7 Consumer
Fraud: By Consumers ...............………….....103 CHAPTER 8 Real-Time Web
Transactions and Fraud Scrubbing ....................................……………………....................117 CHAPTER 9 Piracy,
Hijacking, Burglary & Spam .......………...........127 CHAPTER 10 Dreamin’ of
Streamin’ ........................……...…..........137 CHAPTER 11 How The
Internet is Shaping Sex .......………..............151 CHAPTER 12 The Future Holds…?
.......................………...............169 APPENDIX A Deep Bandwidth
....................................……….........179 APPENDIX B Effectiveness
of Internet Marketing Activities
.................................................……………………........185 APPENDIX C Take The Money
and Run (For the Border) ..................................……………………............187 APPENDIX D Dial O11 for
Trouble .......………................................205 Introduction Sex shaped the
Internet as it exists today. Whether you call
it “adult content,” “smut,” “erotica” or “pornography;” whether you
consider it disgusting or titillating, the facts are clear that without
business and technical pioneers in the online sex business, the
World Wide Web would never have grown so big so quickly. Without consumer
demand for big, bandwidth-hogging sex pictures and streaming
video, Cisco would never have sold so many routers and Sun
Microsystems so many servers. Without programming pioneers trying to
perfect video streaming software that would deliver images of
copulation and procreation to paying customers hooked up with a 28.8 kbps
dial-up modem, it is unlikely that CNN would be effectively
delivering news clips of global breaking news. Without sex-oriented chat and forums to
sustain its early years, America Online might never have
survived. The e-commerce payment systems that are so common today
would be in a far more primitive stage of development, security and
usability. Indeed, without advertising from sex sites, Yahoo! would be
just another Web company with a bloody red bottom line. At the foundation
of any market niche is its customer base, one which is broad,
deep and global for online porn. Research firm
Jupiter Media Metrix says that, of all the Internet users in the
entire world in July 2001 (roughly half of whom are American), 31
million of them logged on to an Internet sex site. Those users averaged
85.5 minutes per month with the time split among five sessions. This
represents almost 35 percent of the world’s Internet users, a number
that has held fairly steady since 1998. Significantly, the research firm says
that access to porn sites is almost evenly split between home (52
percent) and work (48 percent). In looking at all
numbers, whether they are from a research firm, company or
self-interested industry organization, it’s important to conduct a “smell test:”
look around and see if there are other numbers or indications that
make particular statistics smell like a rose…or compost. Having similar
numbers from different sources using different methodologies
helps the smell as does having relatively close numbers from
geographically divergent areas. Significantly,
competitive research firm Nielsen/NetRatings arrives at pretty much the
same numbers using slightly different methodology as does
European-based NetValue which indicates that these high numbers are not
statistical flukes or passing e-consumer fancies. NetValue’s traffic
analysis shows that about one-third of all American Web
surfers visit adult sites at least once per month. In Spain, NetValue
says that 40 percent of surfers spend an average of 67 minutes per month
logged on to porn sites while 33 percent of Germans set the
record for European duration with an average of 70 minutes per month.
The French, famous for liaisons and mistresses, access online sex the
least with 28 percent of them spending just 46 minutes per month
at sex sites. A closer look at
the numbers show some equally revealing details. NetValue said that
while people 50 to 64 years old are not the most frequent users,
they spent the most time at adult sites. British women are
the most likely European women to spend time at porn sites with
28 percent of them connecting versus the European average of 20
percent. Media Metrix says that about 25 percent of American women are
regular visitors to online sex sites. Micah Jericho, a
former psychotherapist who now runs Passion Productions, a
network of adult sites including Kinky Cards (www.kinkycards.com)
and the Fetish Network, said that women are enthusiastic
customers when they are given sexual content that is more emotionally and
mentally stimulating than the simple display of graphic sexual
images that appeal to men and that so far dominates online sexual
content. Jericho said that 60-80 percent of the customers at his sexual
paraphernalia site, the Adult Toy Chest (www.adulttoychest.com),
are women. Jericho’s experience is backed up by an internal
study conducted by the Marriott Hotels in the mid- 1990s which found
that more than 60 percent of the adult in-room movies were rented
by women. Jane Duvall, owner
of adult portal Jane’s Guide (www.janesguide.com),
told a San Francisco panel on adult content that the reason so
few women are sex site customers is because there is so little that
appeals to them. Women, she said, are drawn by a sense of intimacy and
turned on more by erotic text than by images. As more sites
cater to women’s erotic desires, women will undoubtedly become a larger
percentage of sex surfers, reflecting the gradual equalization seen
in the Web as a whole. As recently as 1995, women comprised less
than 25 percent of Web traffic. Indeed, according to Net traffic
researcher Media Metrix, the number of American women on the Web did not
equal the male online population until the beginning of 2000. As more
women log on to the Internet and as more adult Webmasters create
online sexual experiences geared toward women, everyone I spoke
with anticipates that the percentage of women accessing cybersex will
increase. Servicing all
these millions of cybersex surfers, many of whom are seeking very
specific niches and fetishes, requires a galaxy of sites. Research from
Datamonitor and Forrester Research put the total number of Internet porn
sites at 50,000 to 60,000 while AdultCheck, an age verification
service for sex sites, says it has more than 80,000 participating sites. And while
the largest of its sort, AdultCheck is one of about a dozen age
verification services. All of this
indicates that—on the Web as with all the technologies before it—people
have always been willing to pay for sex. Always. Companies that
ignore this biological imperative do so at their own risk, something
that electronics giant Sony knows all too well. At the Introduction 3 1998 Consumer
Electronics Show in Las Vegas, Sony executives admitted that the key
reason its technically superior Betamax technology succumbed to VHS
was the company’s refusal to cooperate with the migration of porn
flicks to home video. Having learned that lesson, Sony says they—and
all their competitors, including arch-rival Pioneer—are
cooperating to ensure the availability of adult content on DVD. Indeed, while
DVD technology allows video producers to provide viewers with
multiple camera angles, with very few exceptions, only adult video
producers are actually delivering products that take advantage of this
technical feature. The compelling and
demonstrable demand for online sex has provided profits for sex
sites that have eluded all but a very small handful of other Internet
businesses. The dotcom meltdown that started in the spring of 2000 saw
numerous high-profile failures (Pets.com, garden.com,
mothernature.com) and stock valuation disasters (TheStreet.Com,
WebVan.com, eBay.com). Venture
capitalists bear much—probably a vast majority—of the responsibility for
the DotCom crash of 2000 because they foolishly threw away
billions of dollars to fund ventures that had no clear path to profitability.
Flaky ideas grew fat and flashy and then cratered spectacularly when the money tap
got turned off. But a healthy, growing, profitable
Internet market sector—sex—was ignored. This complete
neglect for profitability lasted until the spring of 2000 when
investors (and a few months later, venture capitalists) decided that the
business of Internet business ought to be making money. This
quickly caught the financial attention of every major search engine from
Yahoo! to Excite and AltaVista, which all make big money from
sex-related advertising, selling to an adult content advertiser the right to have
its banner advertisement appear when a searcher types in “sex” as
an inquiry. In fact, search engine pioneer AltaVista, desperate for
profitability following the DotCom Millennium meltdown, turned a covetous
eye to the very profitable traffic-for-cash arrangements
developed by adult webmasters. These deals provide for a cut of any
revenues generated by surfers who spend money at a site after having been
referred there by a banner ad on another website. In November 2000,
AltaVista signed a deal with international sex conglomerate, Private Media
Group Inc. (Nasdaq: PRVT), to post a banner for one of
Private’s properties at the top of the search results pages on all sex-related
searches. Private CEO Berth Milton said that half of all searches on
AltaVista are sex-related. Sex has been the
only consistently profitable online sector because it started out with a
product for which consumers are willing to pay. There are rare
profitable bright spots from place to place on the Internet. eBay,
one well-known example, has made profits in the online auction field.
Yahoo! has had profitable quarters in the search engine sector, but its
own auctions that compete with eBay have not. And while Consumer Reports makes a profit on the
Web by re-posting the data from its
paper version, the field of online content is paved with the decomposing bodies
of those that are long and DotGone. The online sex sector,
too, had some poorly run sites that didn’t make it. An anemic crosswind
of the tech downturn reached the adult sector with a mild slowdown in
mid-2001. While this sorted out a number of poorly run, smaller sites
and forced some big players to lower affiliate payments by as much as 10
percent, the sector as a whole remained healthy and profitable,
something which is impossible to say about any other online market
niche as a whole. Adult site owners
also figured out that the Internet could solve some compelling
problems for consumers: access and anonymity. Further, sex and sexual
desires represent a perfect subject for a medium where only a small
market segment (let’s say less than 1 percent who might want
sexually-oriented cartoons like XXX-rated Japanese anime’) is actually a very
large number of customers (when measured globally) who can be reached
and served online. Besides meeting a
compelling need, a primary reason for the profitability of so many online
sites is the lack of available outside investment capital. There are
no venture capital firms with deep pockets Introduction 5 behind adult
sites. Most are bootstrapped by small entrepreneurs or built as an
extension of an existing print or video porn business. As such,
profitability, cost cutting, and serving the customer’s desires have always come first
for adult site webmasters. While many venturefunded companies operated
in a fantasy land detached from the real needs of their
customers, reality and necessity pushed adult sites into cost-effective
innovations that cut a short path to a black bottom line. This drove the
development of easy-to-use payment systems, video streams that did
not require a browser plug-in and worked on slower dial-up lines,
real-time chat that actually worked, live Web cams, and business model
innovations such as affiliate networks, performancebased advertising,
traffic sharing, and even those pop-up console advertising windows that are
annoying but highly effective. The adult sites
have also learned to use the minimum amount of technology to
deliver their product. Many of the websites that tanked in 2000 truly
deserved to tank. Take Boo.com: everything about the site was about
using the latest, greatest, cutting edge technology. The result was a
pathetic disregard for users, most of whose browsers did not support the
site’s engineering or the need for the sort of high-speed broadband
connections found in less than 20 percent of American homes. Arrogant
Web designers and engineers expected consumers to spend their
valuable time downloading and installing additional plugin software in order
to have the privilege of slowly accessing their site. In the wake of
investor demands for well-run, reality-based Web operations in 2000,
the profitability of adult websites started to produce respect and an
unaccustomed degree of respectability for those in the digital sex
trade. As described in more detail in Chapter Two, that mainstream
acceptability is expected to grow as larger companies such as AT&T,
Akamai, DirectTV, America Online and others get more involved in highly
profitable pornography by shaping sexual offerings for their paying
markets despite protests and threatened boycotts by stockholder
groups. While most of these companies have previously been content to
profit from the sexual use of the communication pipelines they
provide to their subscribers, they have begun to cut revenue deals with porn
vendors. Much of this is driven by the belated realization that
just as sex drove the acceptance of the VCR (and gave dominance to the
VHS format), it is driving acceptance of DSL, cable modems and other
broadband connections, video on demand, DVD production
innovations, continued technological innovation, and above all,
profits. “Pornography has
become a lucrative online business with many [mainstream]
companies now recognizing it as a valuable additional revenue stream,”
said NetValue executive Alki Manias. “And this would seem to be a
stable business area—the popularity of online pornography
continues unchecked.” |
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